{"title":"Whistler unsightly property rules and how to report","question":"How do I report an unsightly or overgrown property in Whistler?","slug":"unsightly-property","place":{"path":"ca/bc/whistler","name":"Whistler","region":{"code":"bc","name":"British Columbia"},"country":{"code":"ca","name":"Canada"}},"category":{"slug":"bylaws-and-complaints","name":"Bylaws, noise and complaints"},"owner":"municipal","owner_label":"Municipal","owner_body":{"name":"Resort Municipality of Whistler","url":"https://www.whistler.ca"},"short_answer":"In Whistler, report an unsightly property to Bylaw Services at 604-935-8280 or bylawservices@whistler.ca. The Property Maintenance Bylaw covers it, but its text is a scanned PDF we could not read. The bylaw notice is $200 if paid within 14 days, otherwise $250.","aliases":["messy yard whistler","property maintenance bylaw whistler","overgrown lot complaint whistler","snow removal sidewalk whistler"],"cost":"Unsightly property: bylaw notice $200 if paid within 14 days, otherwise $250; municipal ticket $200.","how_long":null,"where":[{"type":"phone","label":"Bylaw Services","value":"604-935-8280","note":"Every day, 9 a.m. to 4 p.m.; bylawservices@whistler.ca"}],"documents":[],"forms":[{"title":"Bylaw complaint process","url":"https://www.whistler.ca/municipal-services/bylaws-and-regulations/bylaw-complaint-process/"},{"title":"Property Maintenance Bylaw No. 810, 1990 (PDF, scanned)","url":"https://www.whistler.ca/wp-content/uploads/2023/03/Property-Maintenance-Bylaw-810-1990.pdf"}],"related":[{"slug":"bylaw-fines","title":"Whistler bylaw fines and how tickets work","url":"https://govhandbook.com/ca/bc/whistler/bylaw-fines/"},{"slug":"noise-rules","title":"Whistler noise bylaw: quiet hours, construction hours and fines","url":"https://govhandbook.com/ca/bc/whistler/noise-rules/"}],"nearby":[{"place":"ca/bc/pemberton","name":"Pemberton","url":"https://govhandbook.com/ca/bc/pemberton/unsightly-property/"},{"place":"ca/bc/squamish","name":"Squamish","url":"https://govhandbook.com/ca/bc/squamish/unsightly-property/"},{"place":"ca/bc/lions-bay","name":"Lions Bay","url":"https://govhandbook.com/ca/bc/lions-bay/unsightly-property/"},{"place":"ca/bc/anmore","name":"Anmore","url":"https://govhandbook.com/ca/bc/anmore/unsightly-property/"},{"place":"ca/bc/north-vancouver-district","name":"District of North Vancouver","url":"https://govhandbook.com/ca/bc/north-vancouver-district/unsightly-property/"},{"place":"ca/bc/bowen-island","name":"Bowen Island","url":"https://govhandbook.com/ca/bc/bowen-island/unsightly-property/"}],"topic":{"title":"Unsightly property fines in British Columbia, by municipality","url":"https://govhandbook.com/ca/bc/unsightly-property/"},"facts":{"what_counts":{"label":"What counts","value":"Bylaw 810 s. 5 (unsightly property) could not be read (scanned). Section 10, as replaced by Bylaw 836: owners and occupiers must clear snow, ice or rubbish from sidewalks, stairs, ramps and footpaths bordering the property, adjacent roofs and public walkways by 10 a.m. daily. The ticket schedule also lists filth (s. 6) and failure to maintain real property (s. 11).","status":"stated","sources":[{"url":"https://www.whistler.ca/wp-content/uploads/CBYL002174.pdf","title":"Bylaw Notice Enforcement Bylaw No. 2174, 2018, Schedule A (PDF)","section":"Schedule A, Property Maintenance Bylaw No. 810, 1990","quotes":["Unsightly property                 5            200            250        YES","Failure to remove filth.           6            100            150        YES","Failure to maintain real          11"]},{"url":"https://www.whistler.ca/wp-content/uploads/2023/03/Property-Maintenance-Amendment-Bylaw-No.-836-1991.pdf","title":"Property Maintenance Amendment Bylaw No. 836, 1991 (PDF)","section":"Bylaw 836 s. 2 (new s. 10)","quotes":["by not l a t e r than 10:00 a.m. l o c a l t i m e , each day"]}],"check":{"result":"matched","text_date":"2026-11-06"}},"how_to_report":{"label":"How to report","value":"Phone Bylaw Services at 604-935-8280 or email bylawservices@whistler.ca (9 a.m. to 4 p.m. daily). Give your first and last name, address, phone number, the address of the problem and a brief summary. Anonymous complaints are not acted on unless there is a safety issue. For a strata property, go to the strata council or property manager.","status":"stated","sources":[{"url":"https://www.whistler.ca/municipal-services/bylaws-and-regulations/bylaw-complaint-process/","title":"Bylaw complaint process, Resort Municipality of Whistler","section":"Bylaw complaint process","quotes":["your first and last name,","the address of the violation or concern,","If you submit an anonymous complaint, the Bylaw Services department will not act on the information unless there is a potential safety issue.","If your complaint pertains to a strata property, you must direct your complaint to the property management company or strata council.","Bylaw Services can be contacted by telephone at 604-935-8280, by email at bylawservices@whistler.ca."]}],"check":{"result":"matched","text_date":"2026-11-06"}},"process":{"label":"What happens next","value":"A bylaw officer investigates valid complaints and aims for voluntary compliance first; they may warn, issue a ticket or notice, or recommend court action. For snow or ice not cleared (Bylaw 810 s. 10), an officer may give 24 hours' written notice, then the municipality can clear it at the owner's expense (Bylaw 836 s. 15).","status":"stated","sources":[{"url":"https://www.whistler.ca/municipal-services/bylaws-and-regulations/bylaw-complaint-process/","title":"Bylaw complaint process, Resort Municipality of Whistler","section":"What happens after a complaint is made; How will the complaint be enforced","quotes":["It is Bylaw Services goal to achieve voluntary compliance through public education.","the Bylaw Enforcement Officer may either issue a warning, tickets/notices or recommend that the RMOW approve legal action to acquire a court order to gain compliance."]},{"url":"https://www.whistler.ca/wp-content/uploads/2023/03/Property-Maintenance-Amendment-Bylaw-No.-836-1991.pdf","title":"Property Maintenance Amendment Bylaw No. 836, 1991 (PDF)","section":"Bylaw 836 s. 3 (new s. 15)","quotes":["n o t i c e to t h a t person to comply w i t h i n twenty-four","the       i c e o r snow a t the  expense    of the        p e r s o n who   has"]}],"check":{"result":"matched","text_date":"2026-11-06"}},"fine":{"label":"Fine","value":"Unsightly property (s. 5): bylaw notice $200 if paid within 14 days, otherwise $250. Municipal ticket: $200.","short":"Notice $250 ($200 within 14 days); ticket $200","status":"stated","sources":[{"url":"https://www.whistler.ca/wp-content/uploads/CBYL002174.pdf","title":"Bylaw Notice Enforcement Bylaw No. 2174, 2018, Schedule A (PDF)","section":"Schedule A, Property Maintenance Bylaw","quotes":["Unsightly property                 5            200            250        YES"]},{"url":"https://www.whistler.ca/wp-content/uploads/CBYL001719-2025-09-03-Signed.pdf","title":"Municipal Ticket Information System Implementation Bylaw No. 1719, 2005 (PDF)","section":"Schedule B9","quotes":["Unsightly property                                                                5           $200"]}],"check":{"result":"matched","text_date":"2026-11-06"}},"bylaw":{"label":"Bylaw","value":"Property Maintenance Bylaw No. 810, 1990","status":"stated","sources":[{"url":"https://www.whistler.ca/wp-content/uploads/CBYL002174.pdf","title":"Bylaw Notice Enforcement Bylaw No. 2174, 2018, Schedule A (PDF)","section":"Schedule A","quotes":["Property Maintenance Bylaw No. 810, 1990"]}],"check":{"result":"matched","text_date":"2026-11-06"}}},"facts_summary":{"total":5,"stated":5,"matched":5,"none":0,"unknown":0},"body_markdown":"## How it works\n\nWhistler's [Property Maintenance Bylaw No. 810](https://www.whistler.ca/wp-content/uploads/2023/03/Property-Maintenance-Bylaw-810-1990.pdf) deals with unsightly property, filth (s. 6) and failure to maintain real property (s. 11). The bylaw is a scanned PDF with no readable text, so we cannot say what counts as unsightly or what the owner must do. Ask Bylaw Services.\n\n## Steps\n\n1. Phone Bylaw Services at 604-935-8280 or email bylawservices@whistler.ca (every day, 9 a.m. to 4 p.m.).\n2. Give your first and last name, address, phone number, the address of the problem and a brief summary. Anonymous complaints are not acted on unless there is a safety issue.\n3. For a strata property, go to the strata council or property manager.\n4. An officer investigates valid complaints and aims for voluntary compliance first. They may warn, issue a ticket or notice, or recommend court action.\n\n## Good to know\n\n- Under [Amendment Bylaw No. 836](https://www.whistler.ca/wp-content/uploads/2023/03/Property-Maintenance-Amendment-Bylaw-No.-836-1991.pdf), owners and occupiers must clear snow, ice or rubbish from sidewalks, stairs, ramps and footpaths bordering the property, adjacent roofs and public walkways by 10 a.m. daily. If not cleared, an officer may give 24 hours' written notice, after which the Municipality can clear it at the owner's expense.\n- Unsightly property: bylaw notice $200 if paid within 14 days, otherwise $250, or a municipal ticket of $200. A compliance agreement is available for bylaw notices.\n- Failure to maintain real property (s. 11): bylaw notice $200 / $400, or a municipal ticket of $200.","sources":[{"url":"https://www.whistler.ca/municipal-services/bylaws-and-regulations/bylaw-complaint-process/","title":"Bylaw complaint process, Resort Municipality of Whistler","accessed":"2026-11-06"},{"url":"https://www.whistler.ca/wp-content/uploads/2023/03/Property-Maintenance-Bylaw-810-1990.pdf","title":"Property Maintenance Bylaw No. 810, 1990 (PDF, scanned)","accessed":"2026-11-06"},{"url":"https://www.whistler.ca/wp-content/uploads/2023/03/Property-Maintenance-Amendment-Bylaw-No.-836-1991.pdf","title":"Property Maintenance Amendment Bylaw No. 836, 1991 (PDF)","accessed":"2026-11-06"},{"url":"https://www.whistler.ca/wp-content/uploads/CBYL002174.pdf","title":"Bylaw Notice Enforcement Bylaw No. 2174, 2018, Schedule A (PDF)","accessed":"2026-11-06"},{"url":"https://www.whistler.ca/wp-content/uploads/CBYL001719-2025-09-03-Signed.pdf","title":"Municipal Ticket Information System Implementation Bylaw No. 1719, 2005 (PDF)","accessed":"2026-11-06"}],"sources_read":"2026-11-06","review":{"status":"machine_checked","badge":"Checked against official text","label":"Checked by script, not yet by a person: the official wording behind 5 of 5 facts was matched to the official text."},"urls":{"html":"https://govhandbook.com/ca/bc/whistler/unsightly-property/","markdown":"https://govhandbook.com/ca/bc/whistler/unsightly-property.md","json":"https://govhandbook.com/ca/bc/whistler/unsightly-property.json"}}