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Surrey unsightly property rules and how to report

How do I report an unsightly or overgrown property?

Surrey, British ColumbiaChecked against official textSources read 2026-11-05

Short answer

Report it to the City of Surrey's Bylaw Services through Report a Problem, 604-591-4370 or bylawcomplaint@surrey.ca. An inspector serves the owner a notice saying what to fix and how long they have. If it is not done, the City can do the work and charge the owner.

Key facts

What countsOwners and occupants must not let property become or stay unsightly: accumulated junk, filth, litter, brush, refuse, rubbish or graffiti; broken or rotting fences; dead or uncontrolled landscaping; neglected buildings. Grass must be kept living and no taller than 20 cm, and property free of heavy undergrowth and weeds. Wrecked or inoperative vehicles, trailers and boats may not be stored unless lawfully permitted.Surrey Property Maintenance and Unsightly Premises By-law, 2007, No. 16393 (consolidated to Bylaw 20687, 2022), s. 1.2, 2.1, 2.3, 2.5, 3.5 · Wording matched the official text retrieved 2026-11-06
Official wording
the accumulation of junk, filth, litter, brush, discarded materials, refuse,
landscaping that is dead, characterized by uncontrolled growth or lack of
No owner or occupant of property within the City of Surrey shall permit or allow the
shall permit or allow an infestation of the property by caterpillars or other noxious or destructive insects
No mechanical equipment, vehicle, trailer or boat or a remnant or any part of them, or
Where grass forms part of the ground cover on property, it shall be maintained in a living
condition and at a height of not more than 20 centimetres.
All property shall be kept free of heavy undergrowth and weeds.
How to reportCall Bylaw Services at 604-591-4370, report online through Report a Problem (the City does not accept anonymous requests), or email bylawcomplaint@surrey.ca.Bylaw & Licensing Services, Report a problem; Report a Problem or Submit a Request, How to report · Wording matched the official text retrieved 2026-11-06
Official wording
Call 604-591-4370 - Submit a report online through Report a Problem
Email bylawcomplaint@surrey.ca for bylaw complaints
We do not accept anonymous requests.
What happens nextAn Inspector who finds a property unsightly serves the owner or occupant with a notice stating what to fix and the time allowed. If it is not done, the City may enter and do the work at the owner's expense; unpaid costs by December 31 are added to the property taxes. The owner may also be prosecuted.Surrey Property Maintenance and Unsightly Premises By-law, 2007, No. 16393 (consolidated to Bylaw 20687, 2022), s. 4.2, 4.3, 5.1, 5.2 · Wording matched the official text retrieved 2026-11-06
Official wording
an Inspector shall serve on the owner or occupant of the
must be remedied within the time prescribed in the notice
the City, by its employees or other persons, at reasonable times and in a reasonable
shall be added to and form part of the taxes payable on the property as taxes in arrears
FineUnsightly property or accumulation of rubbish: bylaw notice $300 ($250 if paid within 14 days; $350 if late); municipal ticket $500. Graffiti: bylaw notice $300 ($250 / $350); municipal ticket $250.Surrey Bylaw Notice Enforcement Bylaw, 2016, No. 18691, Schedule A, Part 4; Surrey Municipal Ticket Information Utilization By-law, 1994, No. 12508, Schedule 21 · Wording matched the official text retrieved 2026-11-06
Official wording
16393 2.1 Permit unsightly property $300.00 $250.00 $350.00
16393 2.2 Place graffiti $300.00 $250.00 $350.00
1. Permit unsightly property 2.1 $500.00
2. Place graffiti 2.2 $250.00
BylawSurrey Property Maintenance and Unsightly Premises By-law, 2007, No. 16393Surrey Property Maintenance and Unsightly Premises By-law, 2007, No. 16393 (consolidated to Bylaw 20687, 2022), s. 1.1 · Wording matched the official text retrieved 2026-11-06
Official wording
This By-law may be cited as the "Surrey Property Maintenance and Unsightly Premises

How it works

Under the Property Maintenance and Unsightly Premises By-law 16393, owners and occupants must not let property in Surrey become or stay unsightly. That covers accumulated junk, filth, litter, brush, refuse, rubbish or graffiti; broken or rotting fences; dead or uncontrolled landscaping; and neglected buildings. Grass must be kept living and no taller than 20 cm, and the property free of heavy undergrowth and weeds. Wrecked or inoperative vehicles, trailers and boats may not be stored unless lawfully permitted.

Steps

  1. Report the address and what you see through Report a Problem, by phone at 604-591-4370, or by email to bylawcomplaint@surrey.ca. The City does not accept anonymous requests.
  2. An Inspector who finds the property unsightly serves the owner or occupant with a notice stating what to fix and the time allowed.
  3. If it is not done, the City may enter and do the work at the owner's expense.

Good to know

  • Costs unpaid by December 31 are added to the property taxes. The owner may also be prosecuted.
  • Unsightly property or accumulation of rubbish: bylaw notice $300 ($250 if paid within 14 days; $350 if late); municipal ticket $500. Graffiti: bylaw notice $300 ($250 / $350); municipal ticket $250.
  • On conviction in court the fine is $100 to $10,000, and each day is a separate offence.

Official forms and pages

The same question in other places

Langley City · White Rock · New Westminster · Port Coquitlam · Township of Langley · Coquitlam

Unsightly property fines in British Columbia, by municipality →

Sources

  1. Surrey Property Maintenance and Unsightly Premises By-law, 2007, No. 16393 (consolidated to Bylaw 20687, 2022) (read 2026-11-05)
  2. Bylaw & Licensing Services, City of Surrey (read 2026-11-05)
  3. Report a Problem or Submit a Request, City of Surrey (read 2026-11-05)
  4. Surrey Bylaw Notice Enforcement Bylaw, 2016, No. 18691, Schedule A (read 2026-11-05)
  5. Surrey Municipal Ticket Information Utilization By-law, 1994, No. 12508 (PDF) (read 2026-11-05)

Checked by script, not yet by a person: the official wording behind 5 of 5 facts was matched to the official text. How answers are checked.